This document outlines the standard payment policy for all partners engaged with Telepath. Adherence to these guidelines ensures efficient and timely processing of payments.

1. Invoice Submission

All invoices must be submitted to ap@telepath.work by the 20th of each month. Invoices should include the following mandatory information to avoid processing delays:
  • Partner Information: Full legal name, address, and tax identification number.
  • Invoice Details: A unique invoice number, invoice date, and the total amount due.
  • Company Information: Our company’s purchase order (PO) number, if applicable.
  • Service/Goods Description: A clear and itemized description of the goods or services provided, including unit prices and quantities.
  • Banking Details: Accurate and up-to-date banking information for electronic funds transfer (EFT).
Note: Incomplete or inaccurate invoices will be returned for correction, which may delay payment.

2. Payment Terms

Our standard payment terms are Net 30 days from the date of a valid invoice, unless otherwise stipulated in a signed contract or agreement. Any deviations from these standard terms must be explicitly agreed upon in writing and will be documented in the respective contract.

3. Payment Processing

Payments will be exclusively made via electronic funds transfer (EFT) and will be issued on the 28th of each month. It is the partner’s responsibility to ensure that their banking information on file is accurate and current.

4. Dispute Resolution

In the event of any questions or concerns regarding a payment, partners are requested to contact our accounts payable department at ap@telepath.work immediately after receiving the payment or invoice notification. We are committed to resolving all payment disputes in a fair and timely manner.

5. General Information

  • Partners must inform us promptly of any changes to their banking details, contact information, or company registration status.
  • All invoices should be submitted in PDF format.
  • For any urgent inquiries, please contact us for an expedited response.
We value our partnerships and appreciate your cooperation in adhering to this payment policy. For further clarification or assistance, please reach out to ap@telepath.work.